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Email Options

As you change jobs, addresses, and internet access providers throughout your lifetime, your Cornell email address (for example, will remain constant. Friends, business associates, and family will always be able to reach you. Using the service also lists your name and email address in the Cornell Electronic Directory.


Cmail is the recommended email service available to all alumni. It is a Cornell-branded email account provided by Google Apps for Education. Students who had a Cmail account when they graduated can continue to use it without taking any action for as long as Google offers this service for Cornell.

Switching to Cmail

For alumni who currently use Cornell's email forwarding and want to switch to Cmail. Note: If you recently recieved an email from CIT about upcoming email forwarding changes, you do not need to request a Cmail account. It has already been setup for you. Follow steps 1-3 to activate it!

1. Change your NetID password.

2. Update your email routing preferences at WhoIAm@Cornell
  • Check the box for "Deliver my email to Cmail (Google Apps Education Edition)"
  • Remove any account that you do not wish to have your email sent to.
  • Click Update to save your changes.

3. Sign in to Cmail

If you are not a current user of Cornell's email forwarding service, you can request a Cmail account by emailing the IT Service Desk (  

Other email options

Email forwarding

Cornell's email forwarding service directs "" messages to the email address of your choice. However, some email providers use an authentication tool that may change the way your messages are delivered and it is because of these challenges in email forwarding that we recommend using Cmail.

Forwarded messages will have [ViaCornell] added to the beginning of the subject line and may contain the body of the original message as an attachment. Forwarded email messages will appear to be from your account, rather than the actual sender. Reply all fuctions may not work with all email service providers. For more information about ensuring email delivery to your forwarding address visit IT@Cornell.

To update your email forwarding address, go to the WhoIAm@Cornell website. (You will need your NetID and password.)

Personal email

You may prefer to use a different email account to stay connected to the university. Update your email address with Cornell Connect. (You will need your NetID and password.)

About NetIDs

You can check to see if you have NetID by searching for your name in the Cornell directory. If you have a NetID and forgot your password or would like to change your password, you can do so on the Manage Your NetID page.

If you need help with your NetID, please call Alumni Affairs at 607-254-2288 between the hours of 8:00 AM and 4:00 PM Eastern Time, Monday - Friday and our staff will assist you. For help outside of these hours, please leave a message and a staff person will return your call the next business day.

About spam

Cornell's automated filtering system blocks email messages that have an 80% probability or higher of being spam. These messages will normally not be delivered to you. Although it is very rare, the system can occasionally interpret a legitimate email as spam and keep it from being delivered.